The complete system to manage your clinic
14 integrated modules: medical records, WhatsApp, scheduling, AI, card payments, quote builder — everything your clinic needs in one place.
Is your clinic still working like this?
Every day without a system, your clinic loses patients, time, and money.
Patient messages at 11pm — no one responds — lost
WhatsApp bot responds 24/7, schedules, and follows up
Paper or Excel records — no digital signature — legal risk
NOM-004 digital records with electronic signature and audit trail
Notebook scheduling — missed appointments — empty slots
Smart scheduling with Google Calendar + automatic reminders
Before/after photos on personal phone — lost
Standardized clinical photos, organized by patient
No idea how much each doctor bills — blind decisions
Owner dashboard with real-time metrics
Paper consent forms — unclear legal validity
Digital consent with tablet signature and traceability
The complete patient journey, in one system
From the first WhatsApp message to post-treatment follow-up — PROMPTO covers every step.
First Contact
WhatsApp bot responds at 11pm, collects info, and schedules the appointment
Pre-Consultation
Patient receives reminder and fills out pre-registration form
Consultation
Doctor opens medical record, takes clinical photos, writes notes
Treatment
Treatment plan created, consent signed digitally on tablet
Procedure
ASA evaluation, surgical notes, post-op tracking
Follow-Up
Automated follow-up via WhatsApp, satisfaction survey
Retention
AI identifies patients for follow-up, dashboard tracks retention
14 modules. One system.
Everything your clinic needs, integrated and ready to use.
Digital Medical Records
NOM-004 compliant with digital signatures, ICD-10, and full audit trail
Clinical Photography
Standardized angles, side-by-side before/after comparisons
Informed Consent
8 types, tablet signature with legal validity
Calendar + Google Calendar
Bidirectional sync, multi-doctor, 8 appointment types
24/7 WhatsApp Bot
Bilingual, auto-schedules, patient pre-registration
WhatsApp Inbox
Your team takes over from the bot, everything is logged
Professional PDF Prescriptions
Encrypted license number, sent to patient via WhatsApp
Surgical Procedures
ASA evaluation, surgical notes, post-op, discharge
Post-Op Protocols
Automated WhatsApp follow-up: reminders, progress photos, symptom alerts
Inventory + Sterilization
Stock alerts, sterilization cycle traceability
Card Payments (Stripe)
Your patients pay by card via WhatsApp. Money goes directly to your bank account.
Quote Builder + Payment Link
Professional quotes in seconds with integrated Stripe payment link sent via WhatsApp
Clinical AI Assistant
Semantic search across all records, natural language queries
Owner Dashboard
Patients by doctor, revenue, procedures, schedule occupancy
PROMPTO pays for itself
The numbers speak for themselves.
extra surgery per month captured by the bot = the system pays for itself
patient response — from 8hr average to instant
lost medical records
consent forms with legal validity
“The patient who messages at 11pm is no longer lost. PROMPTO responds, schedules, and follows up — all while your team rests.”
Guaranteed regulatory compliance
Your clinic protected with the highest standards of security and compliance.
NOM-004-SSA3-2012
Electronic Medical Records with digital signature and full traceability
NOM-024-SSA3-2012
Health Information Systems Interoperability
Designed for your specialty
Every type of clinic has different needs. PROMPTO adapts.
Frequently asked questions
Straight answers about PROMPTO Médico for clinics in Mexico.
What is PROMPTO Médico?
PROMPTO Médico is a cloud-based, all-in-one clinic management system for medical practices and clinics in Mexico. It bundles 14 modules —electronic health records (NOM-004), a 24/7 WhatsApp bot, Google Calendar scheduling, a clinical AI assistant, digital consent forms with e-signature, clinical photography, card payments, inventory, quoting and an owner dashboard— into a single platform.
What clinics or specialties is it for?
PROMPTO works for medical practices and clinics in Mexico: plastic and aesthetic surgery, general and occupational medicine, dental, rehabilitation and dermatology, among others. The platform adapts to each specialty with tailored templates and workflows.
How much does PROMPTO Médico cost?
PROMPTO starts at $449 USD per month per clinic, with unlimited users (no per-doctor or per-receptionist fees). There is no setup fee and you can subscribe online from the quote tool at prompto.mx.
Is PROMPTO compliant with Mexican NOM-004 and NOM-024?
Yes. The electronic health record complies with NOM-004-SSA3-2012 (e-signature, ICD-10, two witnesses for surgical consents and an audit trail) and NOM-024-SSA3-2012 for health information exchange. Every action on patient data is recorded in an immutable, hash-chained audit log.
How does the WhatsApp bot work?
PROMPTO's WhatsApp bot answers patients 24/7: it books appointments, collects information, sends reminders and follows up after treatment automatically. Patients can also pay by card over WhatsApp, with funds going straight to the clinic's account.
Is my data and my patients' data secure?
Yes. Data is isolated per clinic, secrets are stored encrypted (AES-256), access is role-based and every change is audited. Clinical data is never shared with third parties without explicit consent, per Mexico's data protection law (LFPDPPP).
Do I need to install anything?
No. PROMPTO is fully web-based: it runs in the browser on desktop, tablet or phone, with no installs or servers to maintain. Each clinic gets its own secure subdomain.
How many users can I have?
Unlimited users. Pricing is per clinic, not per user, so you can give access to every doctor, receptionist and staff member at no extra cost, with role-based permissions.
Can I migrate my current data from Excel or another system?
Yes. The PROMPTO team helps import patients, appointments and catalogs from Excel or other systems during onboarding, so you start with your data already loaded.
How do I start or see a demo?
You can quote and subscribe online at prompto.mx, or request a demo. PROMPTO sets up a demonstration clinic with sample data so you can see the system in action before subscribing.
Ready to stop losing patients?
4-week implementation. Training included.